MT Week - It pays to know your air passenger rights

Last month I received a £520 pay out from British Airways.

It was compensation for a delayed flight in March that caused me to miss my onward connection, and turned my two hour layover into a 20 hour one.

The compensation was on top of the £242.98 in hotel expenses it had already repaid.

All this was possible because I knew my air passenger rights, and challenged BA on it when it initially declined my compensation claim - more on that later.

It’s important because the summer holiday season is one of the busiest times of the year to travel, and delays are almost inevitable.

Knowing your rights means being able to get redress where they are legally due, and getting looked after through the airline’s duty of care.

With that in mind, here’s the first part on your rights - what happens when there’s a flight delay.